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Account Manager / Senior Account Manager

Graphite is a digital product agency based in a prominent office on the seafront in Brighton. The work we do combines the best of digital design, technology and innovation in order to create engaging digital products for some of the World’s most recognised and influential organisations.

 

The Role

We are looking for a talented and experienced Account Manager or Senior Account Manager to work with our high profile customers to scope and deliver world-class products.

Reporting to our Client Services Director, you will act as the primary point of contact for several of Graphite’s key customers, you will partner with influential individuals to initiate and oversee large digital creative and build projects.

The programmes of work you will lead will often be digital products, as well as product marketing and strategic pieces of work.

They will be likely to shape the future direction of the organisations we work with, and will include creative and technical components and products, including enterprise-level websites, apps and creative assets.

You’ll be a passionate communicator that knows how to articulate your own ideas, with clients finding you to be responsible and reliable in all of your work.

 

Required

  • Experience leading product (web, app, platform) or campaign projects within a digital agency
  • Experience in engaging with clients to plan and deliver enterprise-level digital products
  • Minimum 3 years agency side experience
  • An excellent knowledge of web technologies, capabilities and limitations
  • A good understanding of design and the importance of a great user experience
  • An ability to articulate both design and technical viewpoints to clients
  • Excellent at time management for yourself and those working with you
  • Experience managing P&L for substantial projects or programmes
  • Demonstrated success at growing accounts and onboarding new clients
  • Confident working with others to inspire a high quality standard
  • Should communicate with warmth and positivity

 

Working at Graphite

You’ll be part of a talented group of colleagues who are all great to work with. Lunches, events, Summer and Christmas parties, and a fantastic working environment keep us energised and inspired in order to deliver world-class results for our clients.

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